“Process Management: Unlocking Operational Resilience” Virtual Session November 5

Oct 7, 2024

Virtual Session: November 5th, 2024 from 12:00 – 1:00 pm ET

“If you can’t describe what you are doing as a process, you don’t know what you are doing”
– W. Edwards Deming​, Quality Management Guru

An organization’s collection of processes forms the bedrock for their excellence. However, companies in recent years have become solely focused on ever more technology to increase their performance. Unfortunately, this means they are leaving on the table the 30-50% efficiency gains that are available through robust process management and design. The right process focus allows for the delivery of products and services at tremendous speed without loss of quality or incurring high costs. And most importantly, continuous improvement allows companies to access the collective genius of their people.

Join us for this informative and interactive session to unlock the operational resiliency at your fingertips.

Who Should Attend:

  • Executives who want to transform their business efficiency systematically
  • Managers who want to create high performing teams and resilient operations
  • Employees who want to be more productive and end their day at 2pm

Presentation Highlights:

  • What is a process?
  • How do we design good ones? And how do we know they are good?
  • What can structured process improvement methods like Lean or Six Sigma offer us?
  • Why doesn’t documentation help?
  • What should we do when there are no metrics?
  • Why isn’t my technology implementation giving me a positive ROI?
  • What can leaders do?
  • **Free: Process Maturity Self Assessment

Vani Pasupathy is Managing Partner at Building Perspective Inc, a boutique management consulting firm in Toronto, Canada committed to creating operational excellence. She has wide and deep experience in business transformation and Lean Six Sigma cultivated over the last 20 years as a process and quality leader. Her experience spans IT, healthcare, utilities, research & development, and manufacturing environments, ranging from fast-paced start-ups to multinational organizations. Vani has a talent for creating operational rhythm out of the chaos of everyday firefighting and rapid growth.